What two MobileConnect templates should be used to capture dietary preferences via SMS?

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The most suitable templates for capturing dietary preferences via SMS are Info Capture and Data Capture.

Info Capture is designed for gathering specific information from users through engaging SMS conversations. This template allows marketers to prompt users to input their dietary preferences in a structured way, ensuring the data collected is clear and useful.

Data Capture, on the other hand, facilitates the direct collection of customer data through SMS interactions. It streamlines the process of obtaining nutritional preferences by guiding users to share their choices efficiently.

While Test Response and Outbound templates serve different functions—Test Response being used for testing message delivery and Outbound for sending messages to users without an interactive element—they do not cater to the specific needs of engaging users to gather their dietary preferences effectively like the Info Capture or Data Capture templates do.

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